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Returns & Exchanges

At Purpose-Built, we stand by the quality of our gear and offer a 30-day return window for all unwashed and unworn items. If your purchase doesn't meet your performance standards, we are committed to making it right through a seamless exchange or refund process.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Download and print the prepaid shipping label provided at the end of the return process and securely package your items.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location listed on your label; we will track the shipment automatically.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned gear, your refund or exchange will be processed within 5-7 business days.